Privacy Policy

Last Updated: March 4th, 2024

Overview

Welcome to Okami Canine Inc. ("we," "our," "us," or "the Company"). We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website (www.okamicanine.com) and services.

Quick Reference

Data We Collect: Personal information, usage data, and payment information
How We Use It: To provide services, improve user experience, and process payments
Data Protection: Industry-standard security measures and careful third-party selection
Your Rights: Access, correct, or delete your personal information
Contact: admin@okamicanine.com

1. Information We Collect

1.1 Personal Information

We collect information that you voluntarily provide, including:

First and last name
Email address
Phone number
Mailing address (including city, state/province, postal code)
Payment information (processed securely through our payment providers)
Account login credentials
Any other information you choose to provide

1.2 Automatically Collected Information

When you visit our website, we automatically collect:

IP address
Browser type and version
Device information (type, ID, operating system)
Pages visited and time spent
Referral sources
Geographic location (city/country level)
Network information

1.3 Cookies and Tracking Technologies

We use various tracking technologies, including:

Essential Cookies:

Purpose: Website functionality and security
Duration: Session-based and persistent
Opt-out: Not possible (required for basic site function)

Functional Cookies:

Purpose: Remember your preferences
Duration: Persistent
Opt-out: Available through browser settings

2. How We Use Your Information

2.1 Primary Uses

Provide and maintain our services
Process payments and transactions
Send administrative information
Respond to inquiries and provide support
Send marketing communications (with consent)
Improve our services and user experience
Protect against fraud and abuse

2.2 Legal Basis for Processing

We process your information based on:

Contract fulfillment
Legal obligations
Legitimate business interests
Your consent

3. Information Sharing and Disclosure

3.1 We Share Information With:

Service providers (payment processors, hosting services)
Business partners (with your consent)
Legal authorities (when required by law)
Business transferees (in case of merger/acquisition)

3.2 Payment Processing

We use industry-leading payment processors:

Stripe (privacy policy: https://stripe.com/en-ca/privacy)
Square (privacy policy: https://squareup.com/legal/privacy-no-account)
Shopify (privacy policy: https://www.shopify.com/legal/privacy)

4. Data Security

We implement appropriate technical and organizational measures to protect your data, including:

Encryption of data in transit and at rest
Regular security assessments
Access controls and authentication
Employee training on data protection
Incident response procedures

5. Your Rights and Choices

You have the right to:

Access your personal information
Correct inaccurate data
Request deletion of your data
Withdraw consent for marketing
Opt-out of cookies (except essential ones)
Request data portability

9. Account Deletion

To delete your account and associated data:

Email admin@okamicanine.com with your request
Include your account email address
Subject line: "Account Deletion Request"

Note: Account deletion is permanent and cannot be undone. We will confirm deletion within 30 days.

10. Contact Us

For privacy-related questions or concerns:

Email: admin@okamicanine.com
Address: 1 Carlaw Avenue, Toronto M4M 2R6, Ontario, Canada